COVID-19 – UPDATE APRIL 8

THIS WEEK’S UPDATE ON LOCAL SERVICES AVAILABLE

There have been a number of additions and changes to the way delivery and collection services for the parish now operate, so here is our weekly round-up with an updated list of those we know of:

Ben’s Farm Shop – ordering for collection

Ordering online for collection the following day is now available to all customers (previously it was just loyalty card holders).

Orders are accepted online only by completing the order form or go to their home page and click on ‘collections’ at the top. Orders need to be made by 5pm for collection the next day between 9am and 12pm. They will call you when your order is ready to collect. A member of staff will bring it to your car. They are resisting setting a minimum order value, but want to discourage small orders (particularly from people doing the bulk of their shopping elsewhere). They tell us: “We have been inundated with orders, so please be patient and wait for us to call you on the day of collection.  Please do not contact us to check the status of your order – we need our telephone lines clear to contact our customers when their orders are ready.”

Challices: wholesale fruit and veg merchant in Totnes

As well as fruit and veg, they are also delivering dairy (milk and cheese) and bread to homes throughout the parish.Now delivering (no delivery charge) to the parish six days a week, Monday – Saturday. Orders need to be phoned in by 12.00 day before to 01803-863553. Pay by BACS– bank details on invoice with delivery www.challices.co.uk.

Halls the Butchers

Halls will deliver to Staverton parish after their shop has shut in the evenings. As well as meats, they offer quiches, pies and pasties, eggs and cold meats. Call: 01803-863178. Pay by cheque, BACS or cash – they can’t accept cards.

Bulk Buy Groceries part of longstanding food distributor Westcountry Fruit Sales.
Delivering to people’s homes Monday to Saturday with next day deliveries.
Provide a full range of fresh produce, fruit boxes, milk & dairy, kitchen groceries, cleaning products, wines and beers to the door. Operating no contact delivery, so no need to worry about contact with the driver.
Orders can be phoned to 01326 331900 Mon to Fri, 9am to 4pm or emailed to hello@bulkbuygroceries.co.uk . www.bulkbuygroceries.co.uk.              Facebook:  @bulkbuygroceries.co.uk

Greenlife in Totnes are now providing an order by phone and collect service for their loyalty card holders over 65. (They will also deliver in Totnes, Bridgetown and Dartington). Phone 07394-072628 between 09.00 – 12.00 for collection between 13.00 – 18.00 same day. Fruit, veg, chilled and frozen foods excluded from this service. Full info at www.greenlife.co.uk

Barnaby’s Brewhouse offers a home delivery service for its beers. Full order details at: https://barnabysbrewhouse.com/local-delivery-service/ 
New Lion Brewery also offers a home delivery service for its beers. Full order details at: www.newlionbrewery.co.uk

Fresh Fish

David Walker & Sons from Brixham deliver fresh fish, vacuum or ice packed if desired. Debbie Thorpe who lives in Southford Lane has very kindly offered to coordinate these fish orders as Walkers need a £150 minimum combined order value to make it worth delivering to the parish. If you would like to place an order, first contact Debbie by email at debbiesthorpe@icloud.com. She will send you a price list and arrange the order. She will place an order once she has £150 worth of individual orders in hand. Delivery will normally be mid-week for collection at the Sea Trout car park – Debbie will give precise times for each delivery. Payment to Debbie by BACS. This week’s order has already been placed, so it may be a while before she gets to another £150 worth.

The Fish Deli Ashburton: pricelist at www.thefishdeli.co.uk 
Email your order to information@thefishdeli.co.uk or phone 01364-65483 between 9am – 2pm. They will prepare your order and vacuum pack it ready for fresh use or to freeze and ring you back when it is ready, to take payment and advise you of any substitutions and arrange a collection time from outside the shop. They say:“Unfortunately, the availability of fish supplies have become increasingly difficult, as there is no export market or restaurant market and for many boats this makes it not viable for them to go to sea. Also there are issues with transporting small quantities around the country. So please bear with us in these difficult times and we will of course do our best for you.”

Wings of St Mawes deliver fish nationwide. See thecornishfishmonger.co.uk for full information.

Useful sources

These two new websites have been set up to list local suppliers offering delivery and order collection services. Being new, they may not come up in a Google search, so you will probably need to enter the full name in the bar at the top of your browser:
www.totnesdelivers.co.uk shows firms in Totnes now doing deliveries and collections. We do not know which ones will come out as far as our parish, so you will have to make that enquiry direct to any suppliers shown on the website.
www.shopsouthdevon.com aims to do much the same.

Darts Farm in Topsham deliver fruit, veg and meat all over Devon. See www.dartsfarm.co.uk for full information.

Cooked Food:

The Tally Ho!: If you want something cooked for you, The Tally Ho! In Littlehempston is offering takeaways on Wednesday and Friday evenings from 5pm. You can pick up from the pub’s garden (and also get beer to takeaway). Food orders need to be placed by 10am same day by calling Kelly and Mike on 01803-862316. Pay by cash or credit card. Full menus can be seen at  https://www.facebook.com/tallyholittlehempston/posts/1266625710193105

Medical Matters

There has been little change from two weeks ago.
We can collect prescriptions for you from Boots at Leatside Surgery, but we need plenty of lead time to be able to collect together as many as possible in one visit – as they are letting only one person at a time into the shop, which means a very long wait each time. All other pharmacies are operating social distancing, so expect a wait.

The following medical centres have updated their websites with covid-19 advice:
Leatside Totnes
Catherine House Totnes 
Ashburton Surgery

They all say that they will triage all requests for a consultation and need a phone call or request entered via their website – in the coronavirus situation most requests will be handled over the phone or via an e-consultation which can be accessed through a link on their websites.

Ashburton Surgery now has its phone lines working again.

Buckfastleigh Surgery website advices on what to do if needing to see a doctor.

If you need any help or support, just contact:
Michael and Cheryl Loverock
Email: loverock@btinternet.com
Tel: 01803-762677

And here is the link for Citizens Advice Coronavirus – they still have advisers taking calls, although not that many.

Postal services

Dartington PO is closed except for bank deposits and cash withdrawals. The shop is open as usual.
Broadhempston PO in the Community Shop is open for normal business 09.00 – 12.00 weekdays. Shopping can be ordered by phone.
Totnes PO is open 09.00 – 12.00 Tuesday, Wednesday & Friday for normal business, but are requesting only essential parcels please.

If you are running out of stamps or need to send a parcel or package without going to a post office, these online services are available:

Royal Mail Online Shop: www.postofficeshop.co.uk – sells books of stamps online.

Royal Mail ‘Click and Drop’ lets you buy postage for packages and parcels online – pay by credit card and print off the postage label. You will still have to take it to a post office if it’s too big for a letterbox, but it does reduce the need for contact as all you need do is hand it over.

Parcel2go is an excellent site for sending parcels via a number of the major carriers at very good rates. Some offer collection from home – with Hermes normally being the cheapest – otherwise you’ll need to take it to a local drop-off point. Just enter your parcel’s details and a variety of options come up.

Internet Scams Alert
Totnes Citizens Advice have issued a warning which you can read here

Do continue to keep a caring eye out for your neighbours, especially if they are in any of the vulnerable groups, and offer help if needed.

And finally, here’s another musical footnote which we hope will bring on a smile: https://vimeo.com/243312820

Keep well.

Staverton Parish Emergencies Coordination Team.

COVID-19 – UPDATE APRIL 1

COVID-19 – UPDATE APRIL 1

Now that a week has passed since our last email listing support and delivery services available in the parish, here is an update on new information received this week:

FOOD, ETC:

Greenlife in Totnes are now providing an order by phone and collect service for their loyalty card holders over 65. (They will also deliver in Totnes, Bridgetown and Dartington).
Phone 07394-072628 between 09.00 – 12.00 for collection between 13.00 – 18.00 same day. Full info at: https://www.greenlife.co.uk/delivery-and-collection-service/

Challices are now delivering fruit & veg, dairy and bread to the parish six days a week, Monday to Saturday. Phone 863553 before 12.00 for next day delivery.

For the full list of delivery services in our last email click here

A new not-for-profit website, www.totnesdelivery.co.uk has been set up showing all the firms in Totnes now doing deliveries. We do not know which ones will come out as far as our parish, so you will have to make that enquiry direct to any suppliers shown on the website.

Barnabys are delivering their organic lager brewed up at Riverford by the 12 bottle case to your door – click here for the online shop.

POST OFFICES:

Dartington PO is closed except for bank deposits and cash withdrawals. The shop is open as usual.

Broadhempston PO in the Community Shop is open for normal business 09.00 – 12.00 weekdays. Shopping can be ordered by phone.

Totnes PO is open 09.00 – 12.00 Tuesday, Wednesday & Friday for normal business, but are requesting only essential parcels please (with some debate on whether Easter Eggs count as essential!).

INTERNET SCAMS ALERT
Totnes Citizens Advice have issued a warning which you can read here

As we settle into this new way of life, one wonderful aspect is to see how the whole community is coming together to help one other. Do please continue to keep a caring eye out for any vulnerable and elderly neighbours – and if you, or anyone you know, needs any help or assistance, the people in the parish to contact are: Michael and Cheryl Loverock
Email: loverock@btinternet.com Tel:01803 762677

Keep safe and we hope you stay well.

Staverton Parish Emergencies Coordination Team

CITIZENS ADVICE SOUTH HAMS WARN OF A RISE IN CORONAVIRUS SCAMS AND FALSE INFORMATION

Citizens Advice South Hams have today issued a stark warning about the rise in the number of scams being reported in the region and the worrying rise of false information being shared on social media.

Scammers are using the ongoing Coronavirus crisis to target people in a variety of ways including emails and SMS text messages. Some scammers are claiming to be from HMRC offering a tax refund or from the World Health Organisation with a link to a Coronavirus cure.

If you receive an email or SMS text message from someone or an organisation that you do not know, guidance is clear, do not open it or click any of the links.

Janie Moor, Chief Officer Citizens Advice South Hams said, “In addition to our warning about email and texts, we also need to highlight bogus callers both on the phone and in person. This could be someone purporting to be from a company or a neighbour offering to buy shopping or collect prescriptions. Never share personal details such as PIN numbers and bank cards with anyone. If possible ask a person you know well to collect shopping and run errands. If you have any concerns ring the Safer Neighbourhood Police team on 101.

This is a deeply distressing and worrying time for people and unfortunately scammers will use any trick. Now more than ever is a time for us all to be on guard and to spread this advice to our friends and families including the elderly and vulnerable.”

Citizens Advice has advice on how to check if something might be a scam at
www.citizensadvice.org.uk/consumer/scams/check-if-something-might-be-a-scam/ or alternatively you can call the Scams Action Fraud line on 0300 123 2040 for more information or to report a scam.

Citizens Advice South Hams is also warning about the large amount of bogus and incorrect information being shared across social networks and on messaging apps. They are urging people to seek impartial, correct advice and are signposting people to use trusted sources such as the www.Gov.uk website, local councils and the Citizens Advices website www.citizensadvice.org.uk where there is regularly updated bespoke guidance for people facing challenges arising out of the Coronavirus outbreak
https://www.citizensadvice.org.uk/health/coronavirus-what-it-means-for-you/ .

For those who may not have access to the internet or need further advice then Citizens Advice offices throughout Devon are responding to these challenging times by continuing to offer a wide range of telephone advice.

Consumer Helpline: 0808 223 1133

Universal Credit, Help to Claim phone line: 0800 144 8444

General Adviceline: 03444 111444

Teena Barrett, Advice Services Manager for the local charity says, “We intend to keep our service running as much as possible, it is at times like this people need access to trusted and impartial information. I am hugely proud of the way our volunteers, staff and trustees have worked tirelessly to ensure we can continue to give advice to those who live, work and study across Devon”

All Citizen Advice offices in Devon have stopped face to face appointments in line with guidance from Public Health England and the UK Government.

Message from Hill House Nursery

Hill House Nursery and Tea Room are in lockdown.  We very much regret that we can’t sell food, plants or compost, either by delivery or from the car park, until the situation changes for everyone.  If the ’rules’ change, we’ll let everyone know via our website www.hillhousenursery.com and via this Parish web site.  We hope all our friends and customers are well and stay that way and we look forward to seeing you again when all this is over.

bluebird@hillhousenursery.com 01803 762273. Tea room 762261.

COVID-19 – UPDATE ON LOCAL SERVICES AVAILABLE

COVID-19 – UPDATE ON LOCAL SERVICES AVAILABLE
Now that our movements are so severely restricted, here is the latest information we have on food delivery and collection services, and medical support available to the parish.
Some of these services are new and evolving, so you may find the way they operate has changed somewhat by the time you order, but as of today:
Challices: a wholesale fruit and veg merchant in Totnes are refocusing on home deliveries to help local housebound people while their core business to the catering trade has dropped off. They have been piloting home deliveries in another area nearby and are now ready to roll it out to Staverton parish.
As well as fruit and veg, they are supplying dairy (milk and cheese) and bread. They will deliver (no delivery charge) to the parish on Tuesdays and Fridays. Orders need to be phoned in by 12.00 the day before to 01803-863553 for free delivery next day. Pay by card over the phone. http://www.challices.co.uk/
Ben’s Shop: providing an ‘order by email and collect the following day’ service to loyalty card holders only.
Orders are collected from their café (which is otherwise closed) or they will bring it to the car if you phone from the carpark.
Halls the Butchers will deliver to Staverton parish after their shop has shut in the evenings. As well as meats, they offer quiches, pies and pasties, eggs and cold meats. Call: 01803-863178. Pay by cheque, bacs or cash – they can’t accept cards.
David Walker & Sons from Brixham deliver fresh fish, vacuum or ice packed if desired. Will deliver to Staverton either Monday pm (or perhaps Tuesday) to a central collection point* . Order by noon Monday on 01803-882097.
www.davidwalkerandson.com. E:walkersfishbrixham@gmail.com
From further afield:
Darts Farm in Topsham deliver fruit, veg and meat all over Devon. See https://www.dartsfarm.co.uk/ for full information.
Wings of St Mawes deliver fish nationwide. See https://thecornishfishmonger.co.uk for full information.
Both Riverford Organics box scheme and Wottons Farm apologise that they cannot take on any new customers at the moment as they are fully stretched looking after existing customers.
And if you have a delivery slot with a supermarket coming up soon, you might like to consider adding any housebound neighbour’s needs to it.
*The Court Room kitchen will be used as a central delivery and collection point.
Now onto medical matters:
We can collect prescriptions for you from Boots at Leatside Surgery, but we need plenty of lead time to be able to collect together as many as possible in one visit – as they are letting only one person at a time into the shop, which means a very long wait each time.
The following medical centres have updated their websites
They all say that they will triage all requests for a consultation and need a phone call or request entered via their website – in the coronavirus situation most requests will be handled over the phone or via an e-consultation which can be accessed through a link on their websites
Ashburton has a temporary problem with their phones and can only be contacted through email!
Buckfastleigh Surgery’s website does not mention coronavirus – so we presume you ring the surgery as normal and they will tell you what happens next.
Citizens Advice Coronavirus – they still have advisers taking calls, although not that many.
As we are all in this together … do keep a caring eye out for your neighbours, especially if they are in any of the vulnerable groups, and offer help if needed.
If you need any help or support, just contact Michael and Cheryl Loverock on
01803 762677
Pub Takeaway Food & Off-Sales

The Tally Ho!: If you want something cooked for you, The Tally Ho! In Littlehempston is offering takeaways on Wednesday and Friday evenings from 5pm. You can pick up from the pub’s garden (and also get beer to takeaway). Food orders need to be placed by 10am same day by calling Kelly and Mike on 01803-862316. Pay by cash or credit card. Full menus can be seen at

https://www.facebook.com/tallyholittlehempston
By prior arrangement, you can also collect beer and cider from them.
Popular locally brewed beer is available direct from New Lion Brewery based at Webbers Yard, Dartington. “We have a number of options available so everyone can get their beer in while they still can. Our bottle shop is open every day this week: Mon-Wed 5-7, Thurs & Fri 1-7, Sat 12-7 deadline for home delivery orders this week is Wed morning.”
http://newlionbrewery.co.uk/ 01803 226277 info@newlionbrewery.co.uk
The Live and Let Live pub in Landscove are currently making arrangements, which will be announced via http://www.liveandletlivepub.com/
And finally, here is something to lift your spirits in these challenging times – It is the Rotterdam Philharmonic playing Beethoven’s Ode to Joy – with each musician playing from their home! https://www.youtube.com/watch?v=3eXT60rbBVk&feature=emb_title
Take care and keep well.
Staverton Parish Emergencies Coordination Team.

Coronavirus local support

Last night Staverton Parish Council Emergency Planning Team met to discuss the possible problems the coronavirus epidemic might give our parishioners.

There is medical advice aplenty coming from the government via the media, which we hope everyone will follow.

We anticipate that we can mainly help with being good neighbours and looking out for one another.

If you have to self isolate or are too ill to go out for food or medicines we want you to know we can help – BUT ONLY IF WE KNOW!

We would like to put together a team of people who are willing to help with fetching vital supplies and delivering them to any affected parishioner who needs our help.

CAN YOU HELP?

Michael and Cheryl Loverock have volunteered to coordinate this help.

 

Amazing prizes for joining Energy Audit

The chances of winning a prize by participating in the energy audit have just tripled with two more generous donations.  Don’t miss your chance to win one of:

Very many thanks indeed to our donors for these fantastic gifts.

Prize draw at the Staverton Breakfast Market on 18th April from list of people who have submitted their 2019 heating and electricity usage data.

Submit your data online using this quick forms:  heating     electricity

Alternatively bring your oil/gas/electricity bills along to the Landscove market this Saturday (7th Mar) or the Staverton Breakfast Market on Sat 21st March and we’ll do the inputting for you.

Free Energy Advice & Grants

South Dartmoor Community energy

We’re pleased to announce that South Dartmoor Community Energy are offering our parish free and impartial energy advice  and  help  accessing  grants.Energy advice team

This is a not-for-profit organisation that provides advice over the phone or at a home visit funded by the LEAP scheme.

Advice offered on insulation, heating systems and controls, energy suppliers, switching tariffs, and grants.  This includes home visits by volunteers from SDCE.

The grant system is complicated and these volunteers can help you. If you are in receipt of benefits or have a household income of below £35k after mortgage/rent/utilities you are probably eligible for energy efficiency grants which could include the cost of new improved insulation.  Also, you could receive up to 10 energy efficient LED bulbs for free.

If you know a friend or neighbour who might qualify, and benefit from living in a warmer house, please tell them about this.

Call free on 0800 060 7567 or get in touch via their website

Sophie Phillips from SDCE will hopefully be coming along to a Staverton breakfast market soon.  We’ll let you know when.  You’ll be able to sign up for a home visit there.

Anthony Mangnall MP meeting

Simon Oldridge from the Climate Action Group met with local MP Anthony Mangnall yesterday to discuss Staverton Parish’s Net Zero emissions initiative including the Energy Audit for which Riverford are donating an organic gift box worth £50 (prize draw at the Breakfast Market)

Mr Mangnall was very interested in the project and extremely keen to support it.  He offered to come and speak at the Staverton & Landscove Climate Fair currently being planned for later this year.

Simon explained that more up-front grant support is needed as most people in the parish don’t have the financial resources to afford the outlay to upgrade their insulation, or replace their oil boilers with air source heat pumps.

Mr Mangnall was very supportive of the energy audit, and asked our Climate Action Group to come and meet with a panel of climate experts that he is setting up to explain the needs of our local community.